Turkish tourism sector emerging from crisis stronger

13th annual International Eastern Mediterranean Tourism Fair
Turkish tourism sector emerging from crisis stronger
Monday, February 02, 2009

Although nobody seems to agree on just how bad the economic crisis will get in the months and years ahead or what the implications for Turkey will be, the organizers of the 13th annual International Eastern Mediterranean Tourism Fair (EMITT) are optimistic that the Turkish tourism sector will, at least in the long run, benefit from the economic turmoil. And, despite the inevitable bankruptcies, organizers expect a dramatic increase in Turkey's market share over its regional competitors in the short term. The event, one of the most important in the sector, will feature exhibitors representing more than 55 countries with a total exhibition area of about 65,000 square meters. "The Turkish tourism sector will ultimately be positively affected by the crisis," said EMITT Director Hacer Aydin, noting that Turkey is in the same region as Greece, Spain and Egypt and has a very strong position in terms of price and service. "People will continue going on holiday, but now, instead of going to Italy or Spain and paying a lot more for worse service, people will choose to come to Turkey." Although the fair organizers noted that the crisis had affected the timeliness of exhibitors' payments, its impact on the actual business of the fair has been negligible, Ayd?n reported. Stand rental prices range from 110 euros per square meter for a basic stand to 200 euros for more elaborate stands designed by EMITT, and with average stand spaces running between 50-100 square meters, this amount of money is not peanuts. "Some exhibitors are using the crisis as an excuse to pay their bills late," she said. "But they still come. This is the most important event and they don't cancel. EMITT becomes a must for the sector." In fact, she reported that interest in the fair was growing. "What we see is that during the crisis people realize the crisis is a good reason to do more promotion." Pointing to a floor plan of the event, she noted that 90 percent of the previous year's visitors had held on to their locations or even expanded, creating problems for new members hoping to attend. Apparently looking to appeal to Turkish holiday goers, Syria has even sponsored the event and has become the featured country. Aydin noted that although "sea, sun and fun" holidays were still the most popular, she said cultural tourism was
increasing its market share rapidly. So, too is medical tourism, which has been allotted a special exhibition hall. Countries around the world are increasingly competing to capture larger shares of the growing medical tourism sector, which some estimate will grow by more than 150 percent this year from the present estimated global figure of $50 billion to $120 billion. In Turkey, many experts think that this sector will grow significantly given it's proximity to the EU and the comparatively inexpensive prices that it is able to offer to aging baby boomers who are increasingly placing their health care systems under strain. For Aydin, the greatest threat to the Turkish tourist sector stems from the price slashing measures implemented over the past few years to lure more customers. It was reported that Germans and Russians, for example, were able to book a trip to Turkey from abroad and stay in a five-star, all-inclusive hotel for 200 euros. No one gains from this, she said. "The number of tourists coming from abroad is growing, but the profits are not." One effect of the crisis has been on plans to correct this through gradual price increases. "Now they are just hoping to keep profits at the same level," Aydin reported. However, it does remain to be seen if, in fact, they will be able to increase these levels. According to one industry expert, the general manager of one of the larger hotels in Antalya, who asked not to be named, "The Russian tourism market is much bigger than the European market and if there is no Russian market in Antalya, the market will collapse."It remains to be seen how the Russian market will do in the coming months before the busy tourist season. So far, however, Russia has not been doing well. Nonetheless, Aydin was confident that Turkey would weather the crisis better than other countries: "Everyone was expecting a crisis. This is going to be a kind of natural selection. We are used to this. We are not the US or the UK. We have crisis-handling abilities in our blood. We are in many ways like water: If you put it into a cup it takes the cup's shape immediately."

Adrian Currie: Empowerment, flexibility and networking to continue in travel

Empowerment, flexibility and networking to continue in travel

Provided by China TraveldailyPriceline.com has focused on its operations in China by supporting its existing customer demand to and from the Chinese market through its Booking.com brand and, since its acquisition by Priceline.com in 2007, Agoda. Supporting these two brands in the Chinese market based on serving our customers needs remains our immediate priority, says Adrian Currie, Chairman of Agoda. Currie spoke to China TravelDaily’s correspondent Hriday Malik about market in China. Currie’s comments: Malik: What surprises you most when you look at the Chinese market? How is it different from other markets in Asia?Currie: I think the current online travel market in China and market potential are reasonably well reported. Ctrip and eLong have developed solid domestic operations and a number of multinational companies, such as priceline.com, and its wholly-owned subsidiaries Agoda and Booking.com, have developed good positions in Chinese destinations popular with international tourists. The current challenges in China of developing technology infrastructure, increasing Internet usage, broadening credit card usage and providing alternative payment mechanisms, and driving ecommerce adoption over the medium term should all be overcome. Perhaps the biggest surprise to me continues to be just how big the market opportunity for inbound and outbound travel will be for China over the coming decade. Malik: While early participation is usually helpful for success, Priceline’s track record in Europe, where it was not an early entrant, shows that one can be a late entrant and still be very successful. How do you assess the situation today in China? Do you think the fact in China, the great majority of so-called online transactions are actually being done in call centres or credit card penetration being low is a major concern for a company like yours? Currie: I believe entering a market by supporting your existing customer demand and marketing competences is more important than entering “early” or “late”. Certainly, in Europe priceline.com was not a significant player until it made two acquisitions during 2004/05. Now, Booking.com (our European brand) is the largest online hotel reservation service in Europe and priceline.com is the 2nd largest online seller of hotel rooms globally. Booking.com has established that position by building a comprehensive supplier network, a broad advertising and affiliate distribution network, and extensive local language translation and call centre support on the back of increasing Internet usage, ecommerce adoption and credit card penetration. Today, in Asia we are seeing similar early success and aim to develop a sizeable business for Agoda and Booking.com both inside China and by building our Asian travel business outside China over the next decade.Malik: Bookings on Priceline’s international operations increased 80 percent in the second quarter. How are you gearing up for expansion in China?Currie: Priceline.com is expanding in China through its Agoda and Booking.com hotel websites. Both brands are expanding the number of hotel partners they market in China, increasing local sales personnel to support this growth and developing affiliate partnerships to provide increased visibility for their online hotel reservation products. Through meeting the needs of our existing customers and increased levels of marketing spend we expect Agoda (using the merchant model) and Booking.com (using the agency model) to grow organically in China over the coming years. Malik: How has Agoda fared of late? What have been key milestones and are they in any way resulting in tapping China as a source market or for inbound?Currie: The Agoda brand was launched towards the end of 2005 and its operations have expanded each year since then, particularly with local sales support offices opening outside our main offices in Singapore and Bangkok. Today, we have over 300 employees across Asia, including representatives working with hotel suppliers in Beijing, Shanghai and Guangzhou. Agoda’s focus continues to be on marketing Asia-based hotels to a global, online audience. In the 12 months ended 30 September 2008 over US$ 100 million of hotel bookings were made on the Agoda website.Today, Agoda markets over 2,500 hotel partners based in China and in the last year visitors from over 50 countries have used Agoda.com to book their stay at a hotel in China. Also, with the Agoda website translated in Traditional and Simplified Chinese, we have enabled Chinese residents to organize their hotel stays in more than 50 countries outside China over the last year. I expect these trends to continue.
Malik: In September last year, Agoda partnered with DerbySoft. How do you think hotel properties in China are using such technology to better automate the distribution process? What still are the major challenges in this market when it comes to automating the process? Currie: The Derbysoft relationship has enabled Agoda to work with hotels that are more familiar with using online marketing channels and provided Derbysoft with another growing, marketing channel for its hotel partners to be promoted on.Similar to the development of online marketing of hotels in Western economies, the large global brands and international chains have begun to use technology to promote their hotels through their own website, work closely with websites such as Agoda, and distribute their content through online channels. Independent hotels have been slower to adopt these trends but are increasing their use of the Internet as a marketing channel.Major challenges include developing technology to support online growth, maintaining rate parity across all marketing channels and yield management in periods of higher/lower occupancy levels. Agoda’s extranet-based “Yield Control System” helps hotels to overcome these challenges.Malik: How do you think relatively high-margin travel products are being bought online in China currently? Do you think its still vanilla products and high operating costs which are prevalent in the business or do you think the pure online model has show signs of getting clicked in China?Currie: The trend to the online model continues every day particularly to sites such as Agoda that offers a comprehensive choice of hotels across star ratings and price categories, great prices, special offers and loyalty rewards, comprehensive descriptions, maps, photos and guest feedback, and an easy-to-use site supported by multi-lingual 24/7 support. For hotels, the opportunity to diversify away from higher cost tour operator channels to online travel agents is also a positive trend.Malik: There is a growing trend pertaining to a group of travelers in the higher social demographic segment breaking away from the conventional packaged tours, opting instead for free and easy travel. Do you think this is going to drive online travel market in China?Currie: Yes, this is a trend that is being seen. The Internet empowers individuals and families to personalize their leisure trips to their own needs and not be bound by packaged tours. Flights, hotels and car hire can all be booked online; destinations, accommodation and dining can all be researched online (for example, the hotel reviews published by Agoda from guests who recently stayed in hotels booked through Agoda); and visa requirements and medical advice are published online. So travelers are able to research, book and provide feedback on trips in real time using the Internet. These trends for empowerment, flexibility and networking will continue to develop in the travel industry.

The First International Tourism Cartoon Competition

Award ceremony and cartoon exhibition will be organized 25-30 May 2010
Anatolia organizes 1st Int’l Tourism Cartoon Competition
The First International Tourism Cartoon Competition is held with the cooperation of Anadolu University Research Center for Caricature Art, Association of Tourism Writers and Journalists and Anatolia: Turizm Arast'rmalar' Dergisi (Anatolia: A Journal of Tourism Research). Tourism is one of the fastest developing sectors in Turkey and all over the world. Individuals’ various experiences during leisure travels are evaluated within the concept of tourism. Comprehension of tourism related issues such as accommodation, transportation, travel agencies, food and beverage, entertainment, recreation, sightseeing, museums, environment, tourist-resident relationships and also of the developmental process and of experiences of tourism, constitute the aim of this competition. The competition is open to all amateur and professional cartoonists. Each performer is allowed to submit maximum three works. The cartoons submitted to the competition may be prepared as original drawings, digital printings or computer printouts. The drawing technique is open-ended. Drawings may be colorful or black and white. On the other hand, performers are required to put signatures on their drawings. Drawings must be minimum A4 (21x27,7 cm) and maximum A3 (29.7x42.0cm) size and potential deformation during the sending process should be avoided. Participants are responsible for any deformation caused by the posting procedure.Participants must write their names, surnames and addresses behind their drawings. Also, they must complete the Participant Information Form placed below in the Windows Word format and post it together with their drawings. Cartoons sent may be of the ones previously published somewhere but previously awarded cartoons are not allowed to submit. Cartoons submitted for selection will be able to be printed in Anatolia: Turizm Arast'rmalar' Dergisi, Anatolia: An International Journal of Tourism and Hospitality Research and in other printed materials of this organization such as books, catalogs, brochures, postcards and posters. All rights for any other publishing except these belong to the owner of drawing. Some selected part of the cartoons submitted for selection will be published in the album. Cartoonists whose drawings published in this album will be sent a copy of the album. Regardless of award-winning or taking place in the album, all the cartoons submitted for selection will not be returned and will be achieved in The Anadolu University Museum of Cartoon Art. All the cartoonists participated in the competition are implied to agree on the conditions and regulations of the competition. Award ceremony and the cartoon exhibition will be organized during the 5th World Conference for Graduate Research in Tourism, Hospitality and Leisure which will be held in Cappadocia Dedeman Hotel between 25 and 30 May 2010. Award-winner cartoonists will be hosted by the scientific committee during the conference. Submission deadline is 31 December 2009. The organization committee is not responsible for any delays caused by posting process.

TOURISM EXHIBITIONS CALENDAR 2009

February 2009

4-6 February 2009
MEETINGLUXURYLUGANO, SWITZERLAND

4-8 February 2009 REISENHamburg, Germany

5-8 February 2009HOLIDAY WORLD (ITTFA)Prague, Czech

5-8 February 2009TIMES HOLIDAY & TRAVEL SHOWLondon, England
6-8 February 2009BALTTOURRiga, Latvia

6-8 February 2009TOURISSIMOStrasbourg, France

6-8 February 2009MAHANABordaeux, France

6-8 February 2009Ν.Υ.ΤΙΜES TRAVEL SHOWNew York, U.S.A.
5-9 February 2009 SALON DE VACANCESBrussels, Belgium

7-9 February 2009FERIEN 09Graz, Austria

7-9 February 2009TTF - MumbaiBombay, India

7-9 February 2009OTM - MumbaiBombay, India

8-10 February 2009SALON DU TOURISME ET DES VACANCESNantes, France
10-11 February 2009IMTM - International Mediterranean Tourism MarketTel Aviv, Israel
10-12 February 2009BUSINESS TRAVEL SHOWLondon, England

12-15 February 2009FIT Santa Cruz, Bolivia

12-15 February 2009EMITT Istanbul, Turkey
13-14 February 2009TTF - New DelhiNew Delhi, India

13-14 February 2009OTM - New DelhiNew Delhi, India

13-15 February 2009TURESTTalin, Estonia

13-15 February 2009TOURISSIMALille, France

13-15 February 2009MAHANAMarseilles, France

13-15 February 2009HOLIDAY & TRAVEL SHOWGlascow, England

14-15 February 2009LOS ANGELES TIMES TRAVEL SHOWLos Angeles, U.S.A.
17-19 February 2009OMAN TRAVEL MARKETMuscat, Oman

17- 18 February 2009AIMEMelbourne, Australia

19-22 February 2009ΒΙΤ - Borsa Internazionale TurismoMilano, Italy
20-22 February 2009FERIEN MESSE SALZBURGSalzburg, Austria

20-22 February 2009FERIE FΟR ALLEHerning, Denmark

21-23 February 2009SPA & RESORT EXPO & CONFERENCE Los Angeles, U.S.A.
23-25 February 2009VACANCES SPORTS & LOISIRSGeneva, Switzerland
24-26 February 2009 CONFEXLondon, England

25 Feb.-1 March 2009 REISE & CAMPINGEssen, Germany

26 Feb.-1 March 2009 IFT (ITTFA)Belgrade, Serbia

26 Feb.-1 March 2009UTAZAS (ITTFA)Budapest, Hungary

26 Feb.-2 March 2009F.re.e ( ex-CBR)Munich, Germany

26 Feb.-2 March 2009F.re.e ( ex-CBR)Munich, Germany

27 Feb.-1 March 2009VIVATURVilnious, Lithuania

27 Feb.-1 March 2009MAHANAToulouse, France

27 Feb.-1 March 2009TIMES HOLIDAY & TRAVEL SHOWBermingham, England
28 Feb.-8 March 2009FREIZEITNurenberg, Germany

29 Feb.-2 March 2009SALON DE TOURISMMarseilles, France

February 2009TURISMUR Murthia, Spain

February 2009INTERNATIONAL HOLIDAY SHOW & OVERSEAS PROPERTY SHOWBernmouth, England

MARCH
March 2009
Tuesday, October 14, 2008

6-8 March 2009MAHANALyon, France

8-11 March 2009ASTA International Destination ExpoSun City, South Africa
10-13 March 2009MIPIMCannes, France

11-15 March 2009ΙΤΒBerlin, Germany

13-15 March 2009FERIENMESSEBassels, Switzerland

13-17 March 2009 LE MONDE A PARISParis, France

14-15 March 2009 HOLIDAY ΑΝD TRAVEL EXPOSydney, Australia

16-19 March 2009 SEATRADE CRUISE SHIPPING CONVENTIONMiami, U.S.A.
17-18 March 2009 MOSCOW MICE FORUMMoscow, Russia
18-19 March 2009 EMIFBrussels, Belgium

18-21 March 2009MITT (ITTFA)Moscow, Russia

19-22 March 2009ΤUR (ITTFA)Goeteburg, Sweden

20-22 March 2009 FERIEN MESSE FREIBURGFreiburg, Germany

20-22 March 2009 INTERNATIONAL SPA SHOW (TMA)London, England

20-22 March 2009 INTERNATIONAL SPA SHOW (TMA)London, England

20-22 March 2009 THE ADVENTURE TRAVEL SHOW (TMA)London, England
21-22 March 2009 HOLIDAY ΑΝD TRAVEL EXPOMelbourne, Australia

21-24 March 2009INTOURMARKET (ITM)Moscow, Russia

25-27 March 2009 UITT (ITTFA)Kiev, Ukraine

26-28 March 2009 GLOBERome, Italy

26-27 March 2009NO FRILLS - TRAVEL & TECHNOLOGY EXPOBergamo, Italy
26-29 March 2009 GITFGuangzhou,China

27-29 March 2009 GLOBKatowice, Poland

27-29 March 2009 TRAVEL & LEISURE SHOWToronto, Kanada

31 March-2 April 2009GIBTMAbu Dhabi, U.A.E.

APRIL
2-6 April 2009HERMES EXPO INTERNATIONALAtlantic City, U.S.A.

3-5 April 2009ΒΟRSA MEDITERRANEA DEL TOURISMONapoli, Italy
4-5 April 2009ESCAPE EXPOBrisbane, Australia

9-11 April 2009WTFShanghai, China

15-17 April 2009ITCMShanghai, China

16-18 April 2009AITFBakou, Azerbaijan

17-19 April 2009VOYAGERKielce, Poland

17-19 April 2009ECOTUR-PESCARALanciano, Italy

19-20 April 2009LATOWarsaw, Poland

22-24 April 2009COTTM (TMA)Beijing, China

23-25 April 2009SATTE - OPENWORLD (ITTFA)New Delhi, India
23-26 May 2009ΕXPOVACATIONESBilbao, Spain

28 April.-2 May 2009AFRIKAN TOUR AND TRAVEL EXPOBulawayo, Zimbambwe
April 2009KRAKOW TOURISM SALONKrakow, Poland
April 2009TCV FERIA VALENCIA Valenvia, Spain

April 2009KITFAlma Aty, Kazakstan

April 2009KNBC TRAVEL EXPOLos Angeles, U.S.A.

April 2009HOME BASED TRAVEL AGENTSan Diego, U.S.A.

MAY
1-3 May 2009 VOYAGE Nicosia Cyprus

3-10 May 2009 VIB MAASTRICHT Maastricht, Netherland

5-8 May 2009 ΑRABIAN TRAVEL MARKET Dubai, U.A.E.

7-10 May 2009 SALONE INTERNATIONALE TOURISME Barcelona, Spain
7-11 May 2009 CROTOUR Zagreb, Croatia

9-12 May 2009 INDABA Durban, South Africa

9-13 May 2009 RENDEZVOUS CANADACalgary, Kanada

10-12 May 2009GERMANY TRAVEL MARTBerlin, Germany

13-15 May 2009BITE Manama, Bahrein

14-17 May 2009MITFMoscow, Russia

16-20 May 2009POW - WOWMiami, U.S.A.

17-25 May 2009FIERA CAMPIONARIA INTERNAZIONALEPadova, Italy
20-23 May 2009KWTEKuwait, Kuwait

26-28 May 2009ΙΜΕΧFrankfurt, Germany

JUNE
3-4 June 2009CULTOUR Koln, Germany

4-6 June 2009EUROALTorremolinos, Spain

11-14 June 2009ITE HONG KONGHong Kong, China

13-19 June 2009 AUSTRALIAN TOURISM EXCHANGEMelbourne, Australia
15-16 June 2009CITY BREAKGoeteburg, Sweden
15-18 June 2009ALTM (TMA)Shanghai, China

23-25 June 2009ΒΙΤΕBeijing, China


24-25 June 2009FIEXPO Montevideo, Uruguay
June 2009KOTFA - Korea Travel Fair Seoul, South Korea

SEPTEMBER
8-10 September 2009 CIBTM Beijing, China

13-15 September 2009THETRADESHOWLas Vegas, U.S.A.

18-20 September 2009 JATA CONGRESS & WORLD TRAVEL FAIRTokyo, Japan
20-28 September 2009INTERBOOT Friedrichshaffen, Germany
20-22 September 2009PATA TRAVEL MARTHangzhou, China

22-25 September 2009 ΤΟΡ RESA Paris, France

24-25 September 2009BUSINESS TRAVEL SHOW Dusseldorf, Germany
25-27 September 2009TT WARSAW TOUR & TRAVELWarsaw, Poland

29/9-1/10 September 2009 ΙΤ & ΜΕ SHOWChicago, U.S.A.

September 2009LA CUMBRE Miami, U.S.A.

September 2009LOISIR EXPOParis, France

September 2009 LUXURY LEISURE Moscow, Russia

September 2009INT'L GROUP LEISURE & TRAVEL SHOWBermingham, England

OCTOBER
LUXURY LEISURE MOSCOW Moscow, Russia
October 2009CIS TRAVEL MARKET (ITTFA) St. Petersburg, Russia
4-12 October 2009SALONE NAUTICO INTERNAZIONALEGenova, Italy

October 2009UITM - Ukraine Int'l Travel Market (ITTFA)Kiev, Ukraine
October 2009IT & CMA / CTWBangkok, Thailand
October 2009EAITFDalian, China

18-19 October 2009 SPA & RESORT EXPO & CONFERENCENew York, U.S.A.
October 2009 ARATUR Saragosa, Spain

October 2009ΤOUR SALON Poznan, Poland

October 2009AWTTE Beirut, Lebanon

October 2009TTR Buscurest, Romania

October 2009TTG INCONTRI (ITTFA)Rimini, Italy

24-26 October 2009 INTERNATIONAL TOURISM & TRAVEL SHOWMontreal, Kanada
October 2009ΤΤW MONTREUX

NOVEMBER
Philoxenia (ITTFA) (TMA) Thessaloniki, Greece

November 200948th ICCA CONGRESS & EXHIBITION

November 2009INTERNATIONAL HOSPITALITY FORUM Amman Jordan

November 2009 BORSA DEL TURISMO CONGRESSUALERome, Italy

November 2009THE LUXURY TRAVEL FAIRLondon, England

November 2009SITV COLMARStrasbourg, France

9-12 November 2009WORLD TRAVEL MARKETLondon, England

November 2009 SENIOREN MESSEVienna, Austria

November 2009IGTM - Int'l Golf Travel Market

November 2009NYTSNew York, U.S.A.

November 2009 NBC TRAVEL EXPOChicago, U.S.A.

November 2009TC Leipzig, Germany

November 2009CITM-CHINA INT'L TRAVEL MART Shanghai, China

November 2009ATB TRAVEL & TOURISM FAIRDamascus, Syria

November 2009TRAVEL & TOURISM KENYANairobi, Kenya

November 2009WORLD HERITAGE TRAVEL EXPOMacao, China

November 2009INTURVallagiolid, Spain

November 2009TRAVEL TURKEY IZMIRIzmir, Turkey

DECEMBER
1-3 December 2009ΕΙΒΤΜ (ITTFA)Barcelona, Spain

December 2009LUXURY TRAVEL EXPOLas Vegas, U.S.A.

December 2009ΙΤΜ New Delhi, India

December 2009INT'L LUXURY TRAVEL MARKETCannes, France

December 2009BRUSSELS TRAVEL EXPOBrussels, Belgium

December 2009ΙΜΕTokyo, Japan